engaging people - exciting customers
Two Five One is the consultancy agency for collaborative customer centric change and commercial performance improvement.
Two Five One helps articulate your customer strategy and create the story, focus, and structure for your customer centric transformation - engaging your customer facing teams in creating their own success.
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The Two Five One way-of-working is no-nonsense, collaborative and hands on - working with you and your organisation, to help drive improvements and create change that lasts.
SERVICES
creating the vision
Customer strategy
Vision and mission
The organisation’s secret story
The 'Why' of change
Focus and priority
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changing the rules
Commercial operating model design
Customer journey mapping
Customer experience design
Plan for change
Measuring success
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making it happen
Program delivery and change management
Developing and implementing new ways of working
Training and coaching
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ABOUT
TWO FIVE ONE
My name is Gerald Adang. I am founder and owner of Two Five One - Collaborative Customer Consulting.
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I am a customer strategist, customer experience-, marketing-, sales- and service consultant, transformation expert, project lead, storyteller, trainer and coach.
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Two Five One is grounded in my 20+ years of experience in marketing, sales and service transformation...
